What is constructive feedback? For a lot of people the word “feedback” carries a negative connotation. It smacks of performance reviews, being called to the boss’s office, ultimatums and being scolded. Of sitting at your desk for the rest of the day with teeth clenched, muttering angry under your breath.
The reason is that many of our experiences with feedback focus on the negative kind, when we have made a mistake or done something worthy of criticism. And very few people like to be told that they have done wrong.
Giving feedback can be tricky business, which is why a lot of people on both sides of the employment spectrum avoid it as much as possible. However, if done correctly, feedback can be very constructive and an important tool for professional growth. It can provide invaluable input for employees and make a real difference in their performance.
Therefore, as employers, as HR professionals or as a trainers in the field of vocational training, it is important to know how to provide feedback in a way that reinforces instead of diminishing, that teaches instead of criticizing. Weiterlesen